How Can We Help Today?
Owned and operated by Auvanora, our team is ready to answer questions about massage chairs, saunas, cold plunges, and more.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by a transit time of 5 to 8 business days. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status in real time through the carrier's website.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not meet your expectations, please review our Return Policy page for full details on how to initiate a return.
Can I exchange my product for a different model?
We are happy to help facilitate exchanges within the return window. Contact our team with your order number and the model you are interested in, and we will walk you through the process.
How do I choose the right massage chair for my space?
Consider the available floor space, especially the recline clearance behind the chair. Our product pages list exact dimensions, and our team can help you compare models based on your room layout and preferred features.
Do your infrared saunas and cold plunges require special installation?
Most of our infrared saunas are designed for straightforward home assembly, while cold plunges typically need a standard electrical outlet and water access. Each product page includes detailed setup requirements, and our team is available if you need guidance.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us A Line
Business Hours
Our Commitment To You
Prompt Responses
Our team aims to answer every inquiry within one business day so you are never left waiting.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
30-Day Returns
If your massage chair, sauna, or cold plunge is not the right fit, our return policy has you covered.
